Welcome to LA Style Rush Shop’s FAQ page! We’re here to help you navigate your alternative fashion journey with ease. Whether you’re rocking anime apparel, statement shoes, or Betsey Johnson accessories, we’ve got the answers to your questions. Below, you’ll find info on products, shipping, returns, and more—all designed to keep your style rushing forward!
Products & Collections
What types of products do you offer?
We specialize in bold, expressive alternative fashion! Our collections include Anime Apparel, Anime Bags, Anime Shoes, Platform Sneakers, Accessories from brands like Betsey Johnson and Anthony Wang, Backpacks, Beanies & Scarves, Beauty items, and more. Perfect for anime enthusiasts, festival-goers, and anyone who loves to stand out!
Are your products authentic and high-quality?
Absolutely! We partner with trusted brands like Bioworld, American Needle, Azalea Wang, and BGlittz to ensure every item—from anime accessories to apparel—is genuine and crafted for durability and style. Your unique look deserves the best!
Do you have size guides for apparel and shoes?
Yes, we provide detailed size charts for all apparel and shoes on product pages. If you need help finding the perfect fit, just email us at [email protected]—we’re happy to assist!
Shipping & Delivery
Where do you ship, and how long does delivery take?
We ship worldwide, excluding Asia and some remote areas. After order processing (1-2 days), delivery times are:
- Standard Shipping (DHL/FedEx): 10-15 days – $12.95 fee
- Free Shipping (EMS): 15-25 days for orders over $50
How can I get free shipping?
Easy! Just spend $50 or more and select Free Shipping at checkout. Combine anime apparel with accessories to hit the mark and save—it’s a win for your wardrobe and wallet!
Can I track my order?
Yes! Once your order ships, we’ll send a tracking link via email. Keep an eye on your bold fashion finds as they make their way to you.
Returns & Exchanges
What is your return policy?
We want you to love every piece! You have 15 days from delivery to initiate a return if items aren’t right. Products must be unused and in original packaging. Contact us at [email protected] to start the process.
Are there any items that can’t be returned?
For hygiene reasons, beauty products and certain accessories may be non-returnable unless defective. Check product pages for details, and feel free to ask us if unsure!
Payment & Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free checkout. Your payment info is always protected.
Do I need an account to place an order?
Nope! You can checkout as a guest. But creating an account lets you track orders faster and get updates on new anime collections or exclusive deals.
General Support
How can I contact customer service?
Reach us anytime at [email protected]. We’re here to help with orders, style advice, or any questions—because your alternative fashion journey matters to us!
What if I have issues with my delivery?
If your order is delayed or missing, email us immediately. We work with carriers like DHL and FedEx to resolve issues quickly, so you can step out in confidence.
Need More Help? We’re all about fast, friendly support. Email [email protected] or visit our Returns Policy for details. LA Style Rush Shop—where alternative fashion finds its platform!
Address: 1080 Sumner Street, Long Beach, US 90802